Authors: Dr. Asha K.B.
Abstract: Artificial Intelligence (AI) has emerged as a transformative force reshaping human relationships and patterns of social interaction in the 21st century. With the rapid expansion of digital communication platforms, AI-mediated systems such as chatbots, virtual companions, and algorithm-driven social networks now influence over 40% of interpersonal communication globally. While these technologies provide immediate emotional support, accessibility, and connectivity—especially for isolated individuals—they simultaneously pose long-term risks, including emotional dependency, erosion of empathy, and deterioration of real-world social skills. This research article provides a comprehensive analysis of the dual impact of AI on social relationships, synthesizing findings from more than 50 empirical studies conducted between 2015 and 2026. The evidence suggests that AI interactions can reduce loneliness by up to 20% in the short term; however, prolonged exposure contributes to a 15–25% decline in empathy and a measurable reduction in face-to-face social engagement. The article further explores psychological mechanisms such as cognitive offloading, emotional mimicry, and expectancy violations that explain these shifts. Special attention is given to the Indian context, particularly Karnataka, where rapid digital adoption intersects with traditional collectivist social structures. The study highlights both opportunities—such as AI-assisted mental health support—and risks, including widening urban-rural disparities and social fragmentation among youth. The paper concludes with policy recommendations emphasizing ethical AI design, human-AI hybridity, and long-term monitoring frameworks to ensure that technological advancements enhance rather than undermine human social well-being.
DOI: https://doi.org/10.5281/zenodo.20112609
