Authors: S.Priyadarshini, Rashmi D
Abstract: Today's e-commerce systems are affected by the problems associated with information asymmetry, non-transparency of the supply chain, and control of transactions by intermediary parties, which impede trust in the process. In this paper, a blockchain-based framework for increasing the level of transparency in e-commerce transactions is suggested. It combines distributed ledger technologies with smart contract automation and IoT technologies for recording every transaction in an immutable way. The suggested methodology uses a Proof of Authority consensus algorithm tailored for e-commerce needs and a multi-level architecture consisting of product registration, transaction processing, and dispute solving stages. To test the performance of the suggested solution, simulation experiments focused on assessing the latency of the transaction process, dispute resolution, and counterfeiting prevention capabilities have been conducted. Comparison of the results with traditional e-commerce systems shows that using the suggested framework leads to reducing dispute rates and faster transaction verification, preserving the system's scalability at the same time
DOI: https://doi.org/10.5281/zenodo.23531360
